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customer journey. See how to tap into Customer Powered Data to start
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Survey your target market to better understand their
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Measure brand awareness and sentiment

Find out what people think about your brand and
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Use feedback to tailor your communications, website
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Want to talk to consumers or prospects?

Our plans and Audience panel makes it easy to check in with
your market early and often.

“We are able to correlate improvement in our NPS to higher
revenue and retention of our customers”

—Simon Lindsay, CEO of Progressive
Direct

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Learn more about customer feedback surveys

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Net Promoter Score (NPS)

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relational NPS surveys to understand what
drives your customer satisfaction

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Products and services

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and how to improve.

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Events

Talk to customers before and after events.
Capture live feedback or set up a kiosk
survey on a tablet or phone.

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Customer experience

Identify patterns and trends in your digital
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you can quickly make positive
adjustments.

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Customer service

Improve your customer experience by
assessing your customer service and call
center effectiveness.

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Customer
engagement

Prevent churn and improve repeat
business. Identify customer loyalty trends
and find out how to improve your offering.

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Customer powered
success

See how Planet Fitness creates a
happy, healthy customer experience
using feedback.

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Promoter Score.

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